4. Clerk Responsibilities
a. Clerk will endeavor to provide uninterrupted access to the site, which may be
interrupted for maintenance, network or power failures, or security issues.
b. Clerk will provide the Gatekeeper with a unique login ID and password and
directions on how to change the password; assign additional login IDs and
passwords as requested by Gatekeeper; and process other Gatekeeper requests
for Agency’s individual users. Contact 904-255-2389 or CORE@DuvalClerk.com
for help with the site.
c. Clerk will maintain and modify the site as required by AOSC16-14, which also
allows Clerk to limit information and documents viewable online.
5. Agency Responsibilities
a. To provide Gatekeeper oversight and compliance of the Gatekeeper’s
responsibilities as set forth below.
b. To provide updated contact information for Agency by submitting a Request
Form.
c. To understand that paper or electronic documents may not be immediately
available online after they are filed with Clerk.
d. To the extent Agency has authority to and does view confidential information in
the electronic court record, Agency shall take all steps necessary to prevent
public access to the confidential information.
e. To protect information or documents received from Clerk under this Agreement
or previous Agreements that have been subsequently determined confidential
upon notice that the information or documents are confidential.
f. To provide computer hardware and software and/or making modifications to
existing equipment for access to the site.
6. Gatekeeper Administration
The Gatekeeper is charged with the following responsibilities:
a. Managing the eligible user accounts for Agency, including adding or requesting
eligible users to be added by utilizing Clerk’s authorized Gatekeeper
Management Request form.
b. Ensuring on a continual basis that all individuals with user accounts are eligible
users.
c. Immediately removing or notifying Clerk when any individual user has ceased to
be an eligible user.
d. Monitoring individual users to ensure that individual use conforms with a valid
agency purpose and is in accordance with AOSC16-14.
e. Notifying Clerk immediately upon discovery of a password or other security
breach, including the discovery that any assigned password is known by an
unauthorized person (whether used or not), so that the existing login ID may be
deactivated and replacement login information issued.
7. Limitations of Liability
a. Registered User releases Clerk and Clerk’s employees and agents from any
liability and any damages resulting from or related to (a) interrupted service of
any kind; (b) Registered User’s equipment; (c) use of, or viewing of, electronic
court records.
Agency Registration Agreement to View Records Online 6-6-16
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