Residential Registered Vendor Agreement Form
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Rev. 6.1.2021
To appear on the Efficiency Maine website, please complete this form and submit it
with the appropriate documentation.
Section 1: Registered Vendor Information. Please enter information you would like to appear on the website.
Business Name
Phone Number
Street Address
Fax Number
City, State, Zip
Business Email
Contact Name
Website or
Facebook page
Section 2: Basic Requirements. Please include the following documentation when submitting agreement form
Required Documentation
Certificate of Comprehensive General Liability Insurance (minimum coverage: $500,000/occurrence)
Workers' Compensation Insurance (Exceptions: Sole Proprietors or Limited Liability Corporations without employees)
Section 3: Service Offerings and Qualifications. Select service offerings and submit qualification documentation with form
Service Offering
Qualification(s)
Energy Advisor
Maine Limited Energy Auditor Technician (LEAT) license, OR Master or Journeyman Oil,
Gas, or Solid Fuel License AND
Building Performance Institute (BPI) Building Analyst Certification
Air Sealing & Assessment
Insulation
Heat Pumps
One member of each installation crew must have:
Environmental Protection Agency (EPA) Section 608, Type II or Universal
Refrigerant Handling Certification.
Heat pump installer training provided by a manufacturer of ENERGY STAR heat
pumps, or an Efficiency Maine Registered Trainer.
One-hour Efficiency Maine Annual Heat Pump Basics training video
certificate.
Gas
Maine Fuel Board License (Master or Journeyman, Propane and Natural Gas
Technician)
Oil
Maine Fuel Board License (Master or Journeyman, Oil Technician)
Biomass Furnaces & Boilers
Maine Fuel Board License (Master or Journeyman, Solid Fuel Technician)
Pellet & Wood Stoves
Maine Fuel Board License (Master or Journeyman, Solid Fuel Technician OR
Limited Wood Pellet Technician), OR
Chimney Safety Institute of America (CSIA), OR
National Fireplace Institute (NFI)-certified (NFI pellet or wood
certification)
Geothermal
International Ground Source Heat Pump Association (IGSHPA)-Accredited Installer
Heat Pump Water Heaters
Maine Plumber's License (Master or Journeyman)
Solar
North American Board of Certified Energy Practitioners (NABCEP) Certificate
Note: All insurance and qualifications must be maintained during the entire term of this Agreement. Any given certificate will only be
represented once on the Residential Registered Vendor Locator (one listing per certificate).
Residential Registered Vendor Agreement Form
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Rev. 6.1.2021
Section 4: Terms and Conditions
As an Efficiency Maine Registered Vendor I agree to the following terms and conditions:
1.
General Vendor shall abide and be bound by these Efficiency Maine Terms and Conditions, and any supplemental
program-specific terms and conditions, in connection with participation or performance under any Efficiency Maine
program. Vendor shall abide by all applicable Local, State and Federal
laws, ordinances, building codes, regulations, and
licensing requirements. Vendor shall, throughout the entire term of this Agreement, maintain in good standing all
required licenses, certifications, qualifications and permits necessary for the performance of work or services for
customers under the program.
2.
Subcontractors - In cases where subcontractors are used to perform upgrade(s), the Residential Registered Vendor is
still responsible for ensuring full compliance with all Efficiency Maine program requirements, including the Code of
Conduct.
3.
Listing Vendor agrees to allow their company's name to appear on the Residential Contractors list on the Efficiency
Maine website and on other marketing material. Vendor shall not use the Efficiency Maine name or logo in connection
with its business without the prior express written authorization of Efficiency Maine.
4.
Independent Contractor Listing in the Registered Vendor database does not constitute any endorsement of the
Vendor by Efficiency Maine. Vendor is an independent contractor participating in one or more of Efficiency Maine’s
Programs and not an employee of, or under contract to, Efficiency Maine or any of Efficiency Maine’s contractors.
In
performing any work or services under an Efficiency Maine program, Vendor is a direct contractor to the customer
and is not a contractor or agent of Efficiency Maine. Vendor shall not hold itself out as an agent or representative of
Efficiency Maine, nor shall Vendor make any representation on behalf of or bind Efficiency Maine in any manner
.
Vendor shall use a written contract with each customer to the extent required by the Maine Home Construction
Contracts Act (10 M.R.S.A. §§ 1486-1490), including an express warranty of good workmanship and other required
elements.
5.
Termination Participation of Vendor in Efficiency Maine Program(s) is voluntary and may be terminated by either
party at any time, for any reason without penalty.
6.
Customer Service Vendor shall respond to customer requests in a responsive and professional manner. Vendor shall
treat Efficiency Maine customers fairly and attempt in good faith to deliver promised services in a timely and
professional manner. Vendor shall be responsible for the proper disposal of all materials, including any hazardous
materials when applicable.
7.
Warranty of Work Vendor warrants to perform all work for Efficiency Maine customers in a good and workmanlike
manner and in accordance with all applicable codes and installation standards. Vendor shall provide the customer a
written warranty of labor and materials for a minimum of one year from the date the service is performed. Materials
installed shall carry manufacturer’s warranty. Offers of, and documentation referring to, any applicable extended
warranty coverage shall be supplied to the customer. Efficiency Maine does not endorse, guarantee, or warrant any
particular manufacturer or product, and it provides no warranties, expressed or implied, for any product or services.
The customer’s reliance on warranties is limited to any warranties that may be provided by contractors, vendors, etc.
Efficiency Maine is not responsible for assuring that the design, engineering and construction of the facility or
installation of the energy conservation measures is proper or complies with any particular laws, codes, or industry
standards. Efficiency Maine does not make any representations regarding the results to be achieved by the measures
or the adequacy or safety of such measures.
8.
Health and Safety Requirements Vendor shall comply with all applicable health and safety requirements including,
but not limited to, compliance with OSHA Construction Industry Safety and Health Standards, achieving proper indoor
air quality per ASHRAE Standard 62.2, compliance with EPA rules regarding lead-based paint during renovations, and
compliance with other applicable standards from OSHA, ASHRAE, EPA, NFPA, ANSI and UL. Vendor will install all
equipment and materials in accordance with the manufacturer’s specifications. In cases where health and safety
concerns are identified, installation work will cease, or will not be scheduled, until and unless the customer is notified
and a remediation plan is employed in order to remove or mitigate the hazard.
9.
Vendor Quality Assurance Vendor will maintain procedures for quality assurance, for resolution of customer
complaints or disputes and for response to customer emergencies. Vendor is responsible for complete installation,
necessary follow up or “punch list” work, and warranty work as required. Vendor will make its quality assurance
procedures available to Efficiency Maine for review upon request.
10.
Efficiency Maine Quality Assurance - All work may be subject to quality assurance and verification inspections by
Efficiency Maine. Efficiency Maine is the sole authority in determining that the work is complete and eligible for
payment. If Efficiency Maine determines Vendor's work does not comply with any applicable standards, Efficiency
Maine may ask the Vendor to make reasonable repairs or corrections to bring such work up to Program standards at
no additional cost to the customer. Efficiency Maine shall have sole authority in determining the necessary remedies
to correct faulty work.
11.
Incentive Payments and Financing When incentive payments and/or financing is issued to the customer, Vendor
shall assist customer by providing required materials and signed forms in the preparation of the documentation
required to receive the incentive payment or financing. This may include an application form, an audit report, a scope
of work with price quotation, a project checklist, an invoice and/or a signed project completion form.
12.
Vendor Representations and Warranties Vendor acknowledges that the submission of any program application,
checklist, invoice, payment request, or any other program-related document constitutes a representation by Vendor
that all information is complete and accurate. Vendor represents and warrants that Vendor shall use discounted or
subsidized program equipment and efficiency measures only for their intended purposes in connection with an
approved Efficiency Maine project in the State of Maine. Vendor shall not transfer, resell, or otherwise use such
equipment or efficiency measures for any other purpose without the prior express written authorization from a senior
program manager at Efficiency Maine. Vendor acknowledges that it will be subject to liability for any unauthorized
transfer, sale, or use of Efficiency Maine program equipment or efficiency measures.
13.
Confidentiality Vendor acknowledges that certain records or information, including the social security number,
Residential Registered Vendor Agreement Form
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Rev. 6.1.2021
address, telephone number and e-mail address of a customer that has participated or may participate in an Efficiency
Maine program and information about the customer’s energy usage profile is deemed confidential under the
Efficiency Maine Trust Act, 35-A M.R.S. Section 10106. Vendor shall maintain all such information securely and in
confidence and shall not use or disclose any such information except as strictly necessary to perform work or services
for such customer under an Efficiency Maine program. Vendor acknowledges that it may be subject to liability for
unauthorized use or disclosure of confidential information.
14.
Indemnification Vendor shall defend, indemnify and hold Efficiency Maine and its trustees, officers, employees and
agents harmless from and against any and all claims, suits, losses, damages, judgments, penalties, costs and expenses
(including attorney fees and legal costs) arising from or relating to Vendor’s or Vendor’s agents’ negligence,
misconduct, breach of contract, violation of these terms and conditions, violation of Efficiency Maine program
requirements, or violation of law in connection with Vendor’s participation in any Efficiency Maine program or arising
from or relating to any work or services performed for a customer in connection with an Efficiency Maine program.
Vendor shall indemnify and hold Efficiency Maine harmless from and against any claim of loss, damage or injury by or
on behalf of Vendor’s employees arising from or relating to any work or services performed in connection with an
Efficiency Maine program and Vendor expressly waives any workers compensation immunity as to Efficiency Maine to
the extent necessary to give effect to this indemnity.
15.
Ownership of Capacity and/or Environmental Benefits - Notwithstanding customer’s ownership of any equipment or
energy efficiency measures installed by Vendor under an Efficiency Maine program, Efficiency Maine shall have all
right, title, and interest in and to the electric capacity credits, carbon credits, and any other energy or environmental
credits generated by the equipment and efficiency measures installed under an Efficiency Maine program, and
Efficiency Maine shall have sole right to use, transfer, trade, sell or otherwise dispose of all such credits and benefits.
16.
Waste Stream - The Vendor shall dispose of any household waste (e.g., construction and demolition debris,
fluorescent light bulbs, lead, ballasts, piping, roofing material, discarded equipment, debris, and asbestos, etc)
generated as a result of any work performed in any of Efficiency Maine’s programs in accordance will all applicable
state, local and federal solid, hazardous or special waste generation and disposal requirements.
17.
Taxes Rebates, incentives, and other program payments from Efficiency Maine may be taxable. The recipient of any
such payment is solely responsible for declaring and paying all applicable taxes.
18.
Publicity of Vendor Participation - The Vendor understands that Efficiency Maine reserves the right to disclose certain
information about the Vendor’s participation in Efficiency Maine’s programs, including but not limited to, the Vendor’s
name and address, jobs completed, projected energy savings as well as other non-proprietary information. Vendor
hereby authorizes disclosure of such information.
19.
Remedies Efficiency Maine reserves all rights and remedies against Vendor for any material breach of this
Agreement or any other program terms and conditions applicable to Vendor. Without limiting any other right or
remedy available to Efficiency Maine at law or equity, Efficiency Maine shall be entitled to recover the full cost of any
equipment or efficiency measures intended for use under an Efficiency Maine program if Vendor resells, transfers,
misappropriates, or otherwise uses any such equipment or measures for any purpose not expressly authorized by
Efficiency Maine in connection with an approved project. Efficiency Maine shall be entitled to recover its attorney
fees and legal costs incurred in enforcing this Agreement. Efficiency Maine reserves all immunities from or limitations
of liability accorded to public or governmental entities under applicable law.
20.
Changes/Cancellation Efficiency Maine may change program details, including but not limited to rebates, incentives,
financing, program requirements and terms and conditions at any time without notice. In the event of a program
change, pre-approved rebate, incentive or other applications will be processed to completion under the Terms and
Conditions in effect at the time of the pre-approval. Efficiency Maine is not obligated to approve any submitted
rebate, incentive or loan application that may result in Efficiency Maine exceeding its program budget.
21.
Miscellaneous - This Agreement may not be modified or amended by Vendor except in a writing approved and signed
by an authorized representative of Efficiency Maine. If any provision of these Terms and Conditions is deemed invalid
by any court or administrative body having jurisdiction, such ruling shall not invalidate any other provision, and the
remaining Terms and Conditions shall remain in full force and effect in accordance with their terms. In the event of
any dispute concerning these Terms and Conditions, or any other requirement of any of Efficiency Maine’s programs
or condition(s), resolution will be governed in all respects by the laws of the State of Maine. Any legal proceeding
regarding or relating to this agreement shall be brought in State of Maine administrative or judicial forums. The
Vendor consents to personal jurisdiction in the State of Maine.
Residential Registered Vendor Agreement Form
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Rev. 6.1.2021
Section 5: Contractor Code of Conduct
I recognize that working in homes can be disruptive. I am committed to respecting the homeowner’s property,
minimizing disruption, and leaving the condition of the home as I found it or better.
All employees working for ______________________________ (company name) will:
1. Provide identification that includes their relationship to this company at the request of the homeowner.
2. Call the homeowner if they expect to arrive more than 15 minutes late.
3. Respond to customer calls and emails within two business days.
4. Not arrive at any customer’s home unexpectedly.
5. Work at reasonable times; they will not arrive before 8AM or stay after 5PM without the homeowner’s
permission.
6. Not use inappropriate language at the worksite.
7. Not use the bathroom, kitchen, electronics or telephone without permission.
8. Not use tobacco products, alcohol or drugs while at the worksite.
9. Not borrow anything from the homeowner without asking.
10. Ensure that the homeowner’s pets stay inside (or outside) the home per direction of the customer.
11. Notify the homeowner immediately if any damage to property occurs when they are working.
12. Place equipment on drop cloths, and remove their shoes or use protective foot covering when working
inside the home.
13. Make the work area safe and clean by sweeping or vacuuming at the end of each workday.
14. Not leave behind trash, surplus materials or tools unless they have specific permission from the
homeowner.
15. Set thermostats and heating systems back to original levels at the end of each workday.
16. Only bill customers for products and services that are part of a written agreement or contract. Any
additional charges must be supported by customer-approved, written change orders.
Acknowledgement
I certify that all the information included herein and the accompanying documentation is true and correct. I agree to
these terms and conditions, and am authorized to sign this application for the company which I represent.
Name
Date
Signature
Please submit this form and associated documentation by selecting one of the following options:
1. Mail to: Efficiency Maine, PO Box 219, Brunswick, ME 04011–0219
2. Email to: hesp@efficiencymaine.com
3.
Fax to:
207-622-9933
Questions? Please call 1-866-376-2463