Charlotte Community Health Clinic
New Patient Application
Thank you
for choosing Charlotte Community Health Clinic as your health care provider. Please complete this application
and submit your completed application along with all required documents shown below. We will call you to schedule your
first appointment once we process your application. If you have questions, go to our website at
www.CharlotteCommunityHealth.org or call the clinic at (704) 316-6561.
All new patients:
Completed New Patient Application
Copy of identification for all members of the household who are applying for services
Adults can use a driver’s license, passport, or permanent resident card
Children can use a school ID, social security card, or birth certificate
Patients with insurance:
Copy of insurance card
Patients without insurance, or patients with insurance who are applying for Sliding Scale discounts:
Proof of Income (ONE of the following)
If currently working:
Most recent Federal Income Tax Return
Most recent W2 forms
Last 30 days of pay stubs
A letter from employer on letterhead stating
income (must include contact name and
phone number)
Last 30 days of bank statements showing
direct deposits
If no
t currently working:
Unemployment verification
SSI or SSDI benefit letter
Alimony or child support agreement
If homeless, a letter from the shelter
where you are getting services
If supported by a family member or
friend, a letter of support from that
person
Return all required forms and documents:
Bring printed copies to either clinic location:
8401 Medical Plaza Dr
Suite 300
Charlotte NC 28262
5301 Wil
kinson Blvd
Charlotte NC, 28208
Email electronic copies to financial.docs@cchc-clt.org
Icons by LAFS at thenounproject.com and Freepik at Flaticon.com. Updated 2/14/20.
Date: ________________________
MRN: ________________
Sliding Scale Application
If you DO NOT wish to apply for the sliding scale discount program:
Name: _______________________________________________________________ Date of Birth: ______________
£ I have been given the opportunity to apply for the CCHC discount services sliding fee schedule, and I DO NOT WISH
TO APPLY FOR THE CCHC DISCOUNT SERVICES SLIDING FEE PROGRAM AT THIS TIME.
Patient/Guardian Signature: _____________________________________________ Date: ____________________
If you DO wish to apply for the sliding scale discount program:
The data gathered on this form will only be used to get information about you and your family so that we can better meet
your medical, behavioral health and dental needs. This form will not be used to withhold or deny services to you.
1. Is any other family member applying for a discount? o Yes o No
If yes, please indicate in final column below
2. Are you covered under Medicaid, Medicare or any other insurance? o Yes o No
3. Would you like assistance applying or re-applying for Medicaid? o Yes o No
4. Are you unemployed? o Yes o No
5. Are you too sick to work or are you disabled? o Yes o No
TO BE COMPLETED BY PATIENT/GUARDIAN: Please include yourself, your spouse /partner, children and everyone else
living in the home. See attached list for acceptable forms for proof of income and household members.
I have attached proof of income for the amounts listed above. o Yes o No
I have provided identification for household members listed above. o Yes o No
I understand that the information I provide on this form is subject to verification by Charlotte Community Health Clinic. I certify
that the above information is true and correct to the best of my knowledge and that I understand & agree that providing false
information can result in me being denied ability to apply for the program; furthermore I agree to adhere to all terms and
conditions of the Sliding Fee Discount Program. I will report any changes of the above information to CCHC. I also understand
that I must supply proof of income before my next visit, or I will have to pay the full price with no discount.
_______________________________________ ____________________________ __________________
Patient/Guardian Signature Printed Name Date
Name
Relation
in Family
Date of
Birth
Frequency
Proof of
Income
Health
Insurance
plan(s)
Annual
Deductible
Applying for
Assistance?
Ex: John Doe
self
5/16/46
weekly
Tax Form
Medicare
none
yes
Date: ________________________
MRN: ________________
Patient Registration Form
Full Legal Name: __________________________________________________________ Referred By: __________________
If patient is a minor, Parent/Legal Guardian Name: ___________________________________________________________
Date of birth: _____________________________________________________ Social Security/W7 #: _____-____-_______
Street Address or PO Box: _______________________________________________________________________________
City: __________________________________ State: ______________ Zip Code: __________ County: _______________
Email: _________________________________ Home Phone: ____________________ Work Phone: _________________
Emergency Contact: ______________________ Telephone: ______________________ Relationship: _________________
Which services are you applying for? £ Medical £ Dental £ Behavioral Health
Primary Language:
£ English
£ Spanish
£ Other: _________________
Country of Origin: ______________
Do you need an interpreter
(language or American Sign)?
£ Yes
£ No
Marital Status:
£ Single
£ Married
£ Divorced
£ Separated
£ Widowed
Employment Status:
£ Working full time
£ Working part time
£ Unemployed
Student Status:
£ Full time student
£ Part time student
£ Not a student
Are you a farmworker?
£ Yesmigrant farmworker
£ Yes seasonal farmworker
£ No
Are you a veteran?
£ Yes
£ No
Ethnicity:
£ Hispanic or Latino/a
£ Non-Hispanic or Latino/a
Race:
£ American Indian/Native
American
£ Alaska Native
£ Asian
£ Black/African American
£ White/Caucasian
£ Native Hawaiian
£ Pacific Islander
£ Other: _________________
Gender:
£ Man
£ Woman
£ Transgender Man (F to M)
£ Transgender Woman (M to F)
£ Other: _________________
Sexual Orientation:
£ Straight (not lesbian or gay)
£ Lesbian or Gay
£ Bisexual
£ Other: _________________
£ Don’t know/Questioning
£ Prefer not to answer
Number of people in household:
Adults:
_______________________
Children: _____________________
Where do you live?
£ Rent or Own
Hom
e/Apartment
£ Public Housing
£ Shelter
£ Street/Car
£ Transitional or living place
to place
£ Doubling up or staying with
family/friends
£ Other: _________________
Household Income Range:
£ Less than $11,500
£ $11,501 15,000
£ $15,001 20,000
£ $20,001 30,000
£
$30,001 40,000
£ $40,001 50,000
£ $50,001 60,000
£ $60,001 70,000
£ $70,001 80,000
£ $80,001 90,000
£ More than $90,000
Relationship of Responsible Party: £ Self £ Spouse £ Parent £ Legal Guardian £ Other: ______________
Name: __________________________________________________________________ Se
x: £ M £ F
Street Address or PO Box: _______________________________________________________________________________
City: __________________________________ State: ______________ Zip Code: _________________________________
Home Phone: ___________________________ Work Phone: ___________________________
Employer: ______________________________ Date of birth: _____________________ Social Security #: ____________
Patient Information
Responsible Party Information
The responsible party is the person who will pay for the visit and is financially responsible for all bills.
Only complete this section if the responsible party and the patient are not the same person.
Date: ________________________
MRN: ________________
PRIMARY INSURANCE
Plan Name: _________________________________________________ ID Number: ________________________________
Address: ___________________________________________________ Group Number: ____________________________
Policy Holder: _______________________________________________ Effective Date: _____________________________
Policy Holder’s Social Security No.: ______________________________ Sex: £ M £ F
Policy Holder’s Date of Birth: ___________________________________ Employer: _________________________________
SECONDARY INSURANCE
Plan Name: _________________________________________________ ID Number: _______________________________
Address: ___________________________________________________ Group Number: ____________________________
Policy Holder: _______________________________________________ Effective Date: _____________________________
Policy Holder’s Social Security No.: ______________________________ Sex: £ M £ F
Policy Holder’s Date of Birth: ___________________________________ Employer: _________________________________
Payment Policy: CCHC requires payment on the day of service. This payment includes outstanding deductibles, co-payments, non-covered services, sliding
fee payments and any charges remaining after insurance has made payment on your account. Please be advised that your insurance may not cover all of
your charges and that you are responsible for any balance on your account and will be bi
lled until that balance is paid. The Sliding Fee Program is available
for
families with
low incomes. This program allows patients to get a discount on their charges. You must apply with registration staff with documentation
of total income and number of persons in the household. You must reapply for the program every year and payment must be made at time of service.
Signing of this form indicates you are aware of above policies and procedures and were advised of the sliding fee program. I hereby authorize assignment
of all insurance benefits
payable directly to CCHC.
________________________________________________________________________ __________________
Patient/Guardian Signature Date
Referrals/Option to Choose: CCHC is a primary care provider and is not equipped to provide all medical services that may be appropriate for your
medical care. In some cases, CCHC may recommend that you receive additional medical services, such as laboratory services, imaging services or
specialty care from another healthcare provider. In the event that this does occur, please be advised that you may be required to pay on the day of
service and/or be billed for any balance on your account with the referral provider.
________________________________________________________________________ __________________
Patient/Guardian Signature Date
Authorization for Release of Information: I authorize Charlotte Community Health Clinic to release to my insurance carrier or its designated agents any
information concerning medical care (physical and/or psychological), advice, treatment or supplies provided to me for the purposes of administration,
review, investigation or evaluation of claim coverage and utilization of services. I authorize that a copy of this information to be as valid as the original.
I will notify Charlotte Community Health Clinic in writing of any information I do not want released.
________________________________________________________________________ __________________
Patient/Guardian Signature Date
Patient Acknowledgement of Receipt of Notice of Privacy Practices and Patient Rights and Responsibilities: I acknowledge that I have received and been
given an opportunity to read a copy of the Charlotte Community Health Clinic’s Notice of Privacy Practices and Patient Rights and Responsibilities.
__________________
_______________________________________________________________________
Patient/Guardian Signature
Date
Insurance Information
Date: ________________________
MRN: ________________
Medical Information (HIPAA) Release
Name: ______________________________________________________________ Date of Birth: ______________
I au
thorize the release of information including the diagnosis, records; examination rendered to me and claims
information. This information may be released to my:
Spouse: _______________________________________________________________________________
Child(ren): _____________________________________________________________________________
Other: ________________________________________________________________________________
Information is not to be released to anyone.
This Release of Information will remain in effect until terminated by me in writing.
Plea
se call my:
Cell Phone: ___________________________________________________________________________________
Home Phone: _________________________________________________________________________________
Work Phone: _________________________________________________________________________________
If unable to reach me:
You may leave a detailed message
Please leave a message asking me to return your call
Other: _______________________________________________________________________________________
The bes
t day(s) and time(s) to reach me are: _______________________________________________________________
___________
_____________________________________________________________ _________________
Patient/Guardian Signature Date
Release of Information
Phone Messages
Date: ________________________
MRN: ________________
Health History
Name: ________________________________
_______________________________________________________________
Age: ___________ years
How would you rate your overall health?
£ Excellent
£ Good
£ Fair
£ Poor
Main reason for today’s visit: ____________________________________________________________________________
Other concerns: _______________________________________________________________________________________
____________________________________________________________________________________________________
____________________________________________________________________________________________________
In the last two weeks, have you had any of the following? Check all that apply.
General Health:
£ Fevers/sweats/chills
£ Unexplained fatigue or weakness
£ Unexplained weight loss or weight gain
Eyes, Ears, Nose, Mouth, Throat:
£ Changes in vision
£ Difficulty hearing or ringing in ears
£ Hay fever or allergies
£ Trouble swallowing
Respiratory:
£ Coughing or wheezing
£ Coughing up blood
Cardiovascular:
£ Chest pain or discomfort
£ Palpitations or irregular heartbeat
£ Shortness of breath with physical activity
£ Swelling in legs or feet
Gastrointestinal:
£ Heartburn or acid reflux
£ Blood in stools
£ Nausea, vomiting, or diarrhea
£ Change in bowel habits
Skin:
£ Skin rash or lesions
£ New mole or change in mole
Endocrine:
£ Heat or cold intolerance
£ Dry skin
£ Thinning hair
£ Increase in thirst or appetite
Musculoskeletal:
£ Muscle or joint pain
£ Back pain (new onset)
£ Back pain (chronic)
Genitourinary:
£ Painful/bloody urination
£ Leaking urine
£ Frequent urination
£ Nighttime urination
£ Discharge from penis or vagina
£ Testicular pain or swelling
£ Unusual vaginal bleeding
£ Irregular menstrual periods
Breast:
£ Breast lump
£ Nipple discharge
Neurological:
£ Headaches
£ Memory loss
£ Fainting
£ Dizziness
£ Numbness or tingling
Hematologic:
£ Unexplained lumps or swollen glands
£ Easy bruising or bleeding
Emotional:
£ Anxiety or stress
£ Trouble sleeping
£ Sadness or depression
Date: ________________________
MRN: ________________
Health History
List all prescriptions and non-prescription m
edicines you take, including vitamins, home remedies, birth control pills, herbs,
etc. You can also attach a medication list on a separate piece of paper.
Medicine: Dose (mg): How many times per day?
_______________________________________________ __________________ ______________________
_______________________________________________ __________________ ______________________
_______________________________________________ __________________ ______________________
_______________________________________________ __________________ ______________________
_______________________________________________ __________________ ______________________
List all reactions that you have to medications, foods, and/or animals.
Allergy: How do you react to this allergy?
_______________________________________________ _____________________________________________
_______________________________________________ _____________________________________________
_______________________________________________ _____________________________________________
_______________________________________________ _____________________________________________
Have you had any of the following medical conditions? If yes, include the year that you were diagnosed.
Heart attack
£ Yes
£ No
Year:
High blood pressure
£ Yes
£ No
Year:
Stroke
£ Yes
£ No
Year:
Diabetes
£ Yes
£ No
Year:
Thyroid problems
£ Yes
£ No
Year:
Seizures
£ Yes
£ No
Year:
Stomach ulcer
£ Yes
£ No
Year:
Kidney disease
£ Yes
£ No
Year:
Asthma
£ Yes
£ No
Year:
Cancer
£ Yes
£ No
Year:
COPD or Emphysema
£ Yes
£ No
Year:
Hepatitis
£ Yes
£ No
Year:
Mental health problem
£ Yes
£ No
Year:
HIV/AIDS
£ Yes
£ No
Year:
Blood disorder
£ Yes
£ No
Year:
High cholesterol
£ Yes
£ No
Year:
Other: _______________________________________________________________________________________________
List all prior operations. In
clude the date that the surgery occurred.
Surgery: Date:
__________________________________________________________________ ______________________
__________________________________________________________________ ______________________
__________________________________________________________________ ______________________
__________________________________________________________________ ______________________
__________________________________________________________________ ______________________
Medications
Allergies
Medical History
Surgical History
Date: ________________________
MRN: ________________
Health History
Is your mother alive?
£ Yes
£ No
If no, what was the cause of death? _________________________________
Is your father alive?
£ Yes
£ No
If no, what was the cause of death? _________________________________
Has anyone in your family, including your mother, father, grandparents, siblings, and children, had any of these medical
conditions? If yes, please write how they are related to you.
£ I can’t answer these questions because I’m adopted.
£ I can’t answer these questions because I don’t know my family’s medical history.
Heart attack
£ Yes
£ No
Who:
High blood pressure
£ Yes
£ No
Who:
Stroke
£ Yes
£ No
Who:
Diabetes
£ Yes
£ No
Who:
Thyroid problems
£ Yes
£ No
Who:
Seizures
£ Yes
£ No
Who:
Stomach ulcer
£ Yes
£ No
Who:
Kidney disease
£ Yes
£ No
Who:
Asthma
£ Yes
£ No
Who:
Cancer
£ Yes
£ No
Who:
COPD or Emphysema
£ Yes
£ No
Who:
Hepatitis
£ Yes
£ No
Who:
Mental health problem
£ Yes
£ No
Who:
HIV/AIDS
£ Yes
£ No
Who:
Blood disorder
£ Yes
£ No
Who:
High cholesterol
£ Yes
£ No
Who:
Other: _______________________________________________________________________________________________
Have you ever smoked?
£ Yes, I currently smoke
When did you start smoking? _________________ How many packs per day do you smoke? _____________
Are you interested in quitting? ________________ Have you tried to quit before? ______________________
If you’ve tried to quit, what method(s) did you use? _________________________________________________
£ Yes, but I’ve quit smoking
When did you start smoking? _________________ When did you quit smoking? _______________________
£ No, I’ve never smoked
Have you ever vaped or used e-cigarettes?
£ Yes, I currently vape or use e-cigarette
When did you start vaping? __________________ Are you interested in quitting? ______________________
£ Yes, but I’ve quit vaping or using e-cigarettes
When did you start vaping? __________________ When did you quit vaping? _________________________
£ No, I’ve never vaped
Do you drink alcohol?
£ Yes, I currently drink alcohol
Number of beers per week: __________________ Number of glasses of wine per week: ________________
Number of liquor drinks per week: _____________ Are you concerned about your drinking? ______________
Have others told you that you drink too much? ____________________________________________________
£ No, I do not drink alcohol
Family History
Tobacco, Alcohol, and Drug Use
Date: ________________________
MRN: ________________
Health History
Have you ever used recreational dr
ugs, like marijuana, cocaine, heroin, or other non-prescription drugs?
£ Yes, I currently use recreational drugs
Which drugs do you use? ____________________ Do you ever use needles to inject drugs? ______________
£ Yes, I have used recreational drugs in the past
Which drugs did you use? ____________________ When did you stop using drugs? ____________________
Did you ever use needles to inject drugs? _______ If yes, when was the last time? _____________________
£ No, I’ve never used recreational drugs
Sexual partner(s):
£ Men
£ Women
£ Both men and women
Do you use contraception or birth control?
£ Yes
£ No
If you do use contraception or birth control, what kind?
_____________________________________________
How many sexual partners have you had in the past 12
months? ____________________________
Do you have menstrual periods?
£ Yes
£ No
If yes, first day of last menstrual period: _____________
What is your highest level of education? ___________________________________________________________________
What is your occupation? ________________________________________________________________________________
Who lives at home with you? _____________________________________________________________________________
What animals live in your home with you? __________________________________________________________________
Have you ever served in the military? ______________________________________________________________________
What are your religious preferences? ______________________________________________________________________
How many children do you have? _________________________________________________________________________
___________________________________ ______________________________________ __________________
Patient/Guardian Printed Name Patient/Guardian Signature Date
Do you have access to firearms or guns?
£ Yes
£ No
Do you ever feel unsafe in your relationship with your partner/significant other?
£ Yes
£ No
Do you ever feel unsafe in your relationship with your family?
£ Yes
£ No
Are you currently feeling sad or depressed?
£ Yes
£ No
Are you currently being treated for depression or other mental health issues?
£ Yes
£ No
Sexual History
Safety
Personal Information
Appointment Policies
Charlotte Community Health Clinic
Medical, Behavior Health and Dental Appointment Agreement
____ New Patients: Please arrive thirty (30) minutes early for patient registration.
____ Emergencies/Urgent:
Medical/BH: Patients are only allowed one (1) emergency/urgent appointment before the new patient
appointment.
Dental: Patients are only allowed one (1) emergency appointment as a new patient. The next appointment will
be for a comprehensive exam.
____ Sliding Fee Scale:
Dental: Proof of your card from CCHC is required at the first appointment. For patients that are not part of
CCHC, you are required proof of insurance. If you don’t have coverage you will be charge our full fee until
income information is provide to us or you can be seen under our walk in policy. All documents need to be
updated yearly.
Medical/BH: Proof of income or Insurance will be required at the first appointment. If you don’t have coverage
or proof of your income for the first visit you will be charge our full fee until income information is provide to
us. All documents need to be updated yearly.
____ Late Arrival:
Medical/BH/Dental: If you arrive more than fifteen (15) minutes late for your appointment, you may be ask to
reschedule or be worked in to a vacant appointment.
____ Cancellations:
Medical/BH/Dental: When cancelling an appointment, you must give at least twenty-four (24) hour’ notice.
When a patient misses an appointment, we miss the opportunity to care for the patient as well as another patient
who could have used that appointment slot.
Appointment Policies
____ No Show:
Medical/BH/Dental: (1) If an appointment is missed completely, (2) when the patient is more than 15 minutes
late by the clinic clock and has not called one full day (24 hrs) ahead of the appointment to reschedule it’s a No
Show.* When a patient accumulates three (3) no show appointments consecutives in Medical or two (2) Broken
appointment on Dental, that person will not be allowed to schedule ANY further routine/ follow up
appointments for a period of six (6) month following the third consecutive no show in Medical or the second
broken appointment on Dental. Example:
____ Medical/ BH
I. First No Show: A note will be placed in the chart and the patient will verbally reminded of our
policy.
II. Second No Show: A note will be placed in the chart and the patient will verbally reminded again of
our policy.
III. Third No Show: Patient will not be allowed to make appointments in advance for a period of six (6)
months.
____ Dental
I. First Missed Appointment: A note will be placed in the chart and the patient will verbally
reminded of our office policy.
II. Second Missed Appointment: The patient will not be allowed to schedule another appointment for
six (6) months.
III. Third Missed Appointment: The patient will not be allowed to make advance appointments for a
period of one (1) year, except for emergencies.
If a patient is schedule with another family member and the both fail to show for their
appointments, the family will no longer be able to schedule multiple appointment on the
same day.
I understand and agree to abide by Charlotte Community Health Clinic Appointment Agreement
Patient/Parent Signature: _____________________________ Date: __/__/__
Witness Signature: __________________________________ Date: __/__/__
MRN: _________________________