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SKILLS TO (Skills to Succeed Academy)

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Getting Started Guide
SKILLS TO
SUCCEED
ACADEMY
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ABOUT THE SKILLS TO SUCCEED ACADEMY
HOW DO I GET ACCESS?
WHAT CONTENT IS IN THE SKILLS TO SUCCEED ACADEMY?
HOW DO I CHOOSE THE RIGHT MODULES?
HOW CAN I DELIVER THE SKILLS TO SUCCEED ACADEMY?
HOW DO I TRACK USAGE?
HOW DO I SHARE THE ACADEMY WITH MY COLLEAGUES?
HOW DO I SHARE THE ACADEMY OUTSIDE OF MY ORGANIZATION?
DO I NEED TO DO ANYTHING WITH MY I.T.?
HOW HAVE OTHER ORGANIZATIONS USED THE ACADEMY?
HOW CAN I START PLANNING?
CONTENTS
ABOUT THE SKILLS TO
SUCCEED ACADEMY
Created specifically to meet the needs of jobseekers, the Skills to Succeed Academy offers 36 bitesize, interactive modules to
pick and choose from, preparing Learners for the entire journey of choosing the right career, finding a job and succeeding in the
work place. To find out more about our story, please visit Accenture’s Skills to Succeed Academy.
If your mission matches ours, we’d be delighted for you to use the Skills to Succeed Academy.
Our requests of you:
• Please do not charge anyone for access to our training materials or receive money specifically for delivering the training.
• If you are a Client of Accenture please advise us before beginning to use the Skills to Succeed Academy within your
organization.
• In return for using our training resources we ask that you help us to accurately report its use – please ensure that the Staff
Access Codes are not shared with Learners and please encourage Staff to complete the Group Report when delivering to
groups of Learners.
For full details of our Terms of Use please click here.
If you are not sure if your mission matches ours or have any questions on the above then you can get in touch at
contact@s2sacademy.org.
3
4
Getting access to the Skills to Succeed Academy training material is easy - all you need is an Access Code to register
on the site to get started. If you are unsure of the access codes for your location, check with the Skills to Succeed
Academy point of contact at your organization or reach out to us at contact@s2sacademy.org .
Once you have your access codes, go to http://s2sacademy.org and click on
There are two types of access codes. Be sure you and your learners are using the proper type to register:
HOW DO I GET ACCESS?
Staff Access Codes – Provide the exact same user experience as learners, but provide access to
additional support materials and features for advisors, instructors, and program managers.
Learner Access Codes – Allows your learners to be counted in your organization’s metrics.
PLEASE COMPLETE THE GROUP REPORT!
The Skills to Succeed Academy is offered free of charge to our partners. In return, we ask that you help us to capture
the number of Learners you train. If you are delivering the training in a group setting where learners are not
registering individually, please complete the Group Report for each cohort by clicking the Advisor tab
and then Create Group Report.
It takes about a minute and allows us to show progress toward our goals and continuing to offer the S2S Academy to
our partners.
WHAT CONTENT IS IN THE
SKILLS TO SUCCEED ACADEMY
The Skills to Succeed Academy contains three training courses designed to support Learners in building the core skills they
need to choose the right career for them, as well as to find and keep a job.
Within each course, Learners can complete two types of training modules:
PRACTICE IT MODULES: Interactive simulations guide a Learner through a scenario, such as a challenging interview panel or a first day in
their new job. Learners are able to make decisions on the behalf of virtual characters and see the consequences of their chosen actions. This
type of behavioural learning provides a chance to explore and practice skills which can often be difficult to teach - such as body language and
first impressions.
LEARN IT MODULES: Engaging training modules that are focused on a particular theme such as creating a great resume or how to respond
to challenging interview questions. Each module aims to build Learners’ confidence by focusing on the “how to” of specific skills related to the
topic. These skills can be practiced by Learners by downloading the Activity Pack at the end of each module
5
HOW DO I CHOOSE THE
RIGHT MODULES
Delivery of the Skills to Succeed Academy modules is entirely flexible. Learners can complete all the modules in a course,
complete standalone modules or choose to complete a combination of modules to cover a specific training theme (i.e. preparing
for an interview). To understand what is covered in each module and how to pick the right modules for your Learners, have a look
at the high-level Module and Character Reference or the detailed Module Guide and Diagnostic.
A ‘pick and mix’ approach is highly recommended, where modules are tailored to the needs of each Learner or are selected in
order to complement existing programs.
In many cases, it may be best not to start with the first module in each course as these are more basic in content and are usually
only suitable for Learners at the very early stages of their career journey.
THE PRE-ASSESSMENT
A LEARNER’S PERSONALIZED CURRICULUM
This quick pre-assessment will tailor the content of the Skills to Succeed Academy to your Learners’ needs based upon the stage
they are at in their job search and the specific activities they need help with. They can answer several questions at the top of the
Courses tab, and the Academy will recommend modules aligned with their needs. Staff can also access the same assessment if
to select modules to teach to their students.
6
Training is delivered in a classroom or lab setting in which each student has his or her own PC or tablet. The instructor answers
HOW CAN I DELIVER THE
SKILLS TO SUCCEED
ACADEMY
The Academy can be delivered through one of these approaches or a hybrid:
COMPUTER LAB
questions and facilitates discussion.
HOMEWORK
The instructor assigns modules to be taken outside of class as self-study, and then the learners return to the classroom for debrief
and discussion to reinforce the learning. As a starting point, we’d recommend sharing the Learner Quick Start Guide to help guide
Learners to get set up on the site. Learners can also share their progress with you via their Progress tab.
CAREER CENTER
An advisor meets with a jobseeker and recommends specific modules based on his or her needs. The jobseeker learns the basics
through the Academy and returns to the advisor for targeted 1:1 coaching.
PRESENTER
The instructor presents the Academy on a projector in front of the class. This is a great option for locations with lower access to
computers or wi-fi, for example a rural or prison setting, where the instructor can use their laptop and hotspot to share the Academy
with learners. The presenter approach also has the benefit of “protected” classroom time, compared to having learners complete
modules on their own as homework. Note: if using this approach, be sure to fill out a Group Report for each cohort.
7
HOW DO I TRACK USAGE?
The easiest way to track Learner progress is via the:
• LEARNER PROGRESS REPORT: All Learners will have a page detailing which modules they
have completed. Learners can email this to Staff/Advisors via the site.
• ACTIVITY PACKS: Available to download, these give Learners the chance to consolidate and apply the lessons they have learned after
completing a training module. These can be used flexibly i.e. completed by Learners independently or can be incorporated into a
group/classroom session. Learners can share completed Activity Packs with their Advisor.
WILL YOUR ORGANIZATION REACH
1,000 S2S ACADEMY LEARNERS PER YEAR?
You might want to consider requesting a unique Access Code specific to your organization, which will provide you with:
• Reporting to understand how your Learners are using the Skills to Succeed Academy.
• Potential for additional support and training from the Skills to Succeed Academy Team.
To apply for a unique Access Code, please contact us at contact@s2sacademy.org
8
HOW DO I SHARE THE ACADEMY
WITH MY COLLEAGUES?
We’ve done the hard work for you! Below are some handy materials and templates you can use to introduce the Skills to
Succeed Academy to your organization:
• For a short and snappy overview of the Skills to Succeed Academy, you could share our 3 minute Promotional Video.
• For a fuller introduction, you can share our Introductory Email for Staff/Advisors which includes all the information required to
get started, or access our Staff Quick Start Guide with steps on how to get access.
TRAINING FOR YOUR COLLEAGUES – COMING SOON
The online Advisor Training will be a quick bite-size overview for Staff/Advisors to learn about the Skills to Succeed Academy
and how it can best be used to support Learners. It is packed with lots of great information, including how to register, what
learning content is available, top tips on how to deliver it to get the best results, as well as what materials are available for extra
support. Made up of clear sections with bitesize videos, you can dip in and out to find the information you need quickly and
easily, as and when you need it.
9
HOW DO I SHARE THE
ACADEMY OUTSIDE OF MY
ORGANIZATION?
There are ready to go, off-the-shelf marketing materials available on the Skills to Succeed Academy site which can be used for external
communications. These include:
• Poster/Leaflet – Poster to use when promoting to learners and advisors.
• Social Media Toolkit – Tips to help you talk about the Skills to Succeed Academy on social media channels.
• Marketing Messages – Messages to be used in your communications.
• Promotional Video – 3-minute video that can give learners a quick understanding of what the Academy is all about.
10
DO I NEED TO DO ANYTHING
WITH MY I.T.?
The Skills to Succeed Academy is available online so all you’ll need is a computer or tablet, and an internet connection.
However, to ensure the Skills to Succeed Academy runs effectively on your systems, it is a good idea to be aware of the
following:
• You will need to use either Internet Explorer 11 (or above) or Google Chrome (recommended) internet browsers.
• Sometimes your organization’s IT set up can effect how quickly content will appear, so we would recommend testing a
module before using it with Learners. The Technology Guide provides simple step by step guidance on how to manage this.
• If you are using the training with multiple Learners at the same time, it’s worth checking that your internet will run quickly
enough to cope with a large number of Learners completing modules in one setting. You can complete a quick Load Test, as
outlined in the Technology Guide. If you encounter any issues during delivery, you can always present the training from one
computer at the front of the class.
• If your Learners will be accessing the Skills to Succeed Academy on tablets, please note the guidance in the Technology
Guide.
If you happen to encounter an issue that is not covered by the above, we would recommend:
1. Checking out the FAQs on our site for quick fixes.
2. Contacting your IT team and sharing the Technology Guide with them for support on a wide range of issues.
3. If your issue persists, get in touch at contact@s2sacademy.org .
11
HOW HAVE OTHER
ORGANIZATIONS USED THE
ACADEMY?
Check out the examples below to find out how different types of organizations have rolled out the Academy to their learners.
Community Colleges
The Skills to Succeed Academy has been used with small rural colleges, as well as large, urban college systems in a variety of
programs – including First Year Experience, CTE, dual enrollment, career center workshops and many others.
Large Non-Profit
Through our partnership with a large, national non-profit organization, the Skills to Succeed Academy has been used in more than 30 cities at
employee orientation/onboarding, professional development workshops, career readiness courses, career centers, digital skills training, and in
1:1 coaching for jobseekers. The Academy has served a diverse range of people, including youth, adults, people with intellectual disabilities,
senior citizens, veterans, justice-involved youth and adults, and TANF recipients.
Small and Medium-Sized Non-Profits
The Academy has been embedded into many employability programs. One non-profit embedded the Academy into its refugee job
training program. Another non-profit used the Academy modules to complement their technology training program.
Government Agencies
The Academy has been used with by workforce development agencies as part of their summer jobs programs and other
job training. Also, a state department of corrections has used the Academy to provide justice-involved adults with career
readiness skills as they prepare to exit the justice system and re-enter the workforce. The Academy has been delivered in
workshop-style settings even with limited access to the internet.
High School
The Skills to Succeed Academy has been rolled out by individual schools and by school
districts to support advisors and teachers in helping young learners to develop career skills.
12
Copyright © 2019 Accenture. All rights reserved. Skills to Succeed Academy, www.s2sacademy.com. No unauthorised copying or distribution
HOW CAN I START PLANNING?
PROGRAM NAME LOCATION AUDIENCE COURSE(S)
YYC GAJ SIW
DELIVERY
1 2 3 4 5
REQUIRED?
Yes or No
START
DATE
OWNER EFFORT
Hi Med Lo
IMPACT
Hi Med Lo
DELIVERY
1. Computer Lab Approach - Training delivered in a classroom setting; each student has PC
2. Homework Approach - Partial Advisor-led training in workshop, partial self-study training
3. Career Center Approach - Advisor referral to the training, plus 1:1 coaching
4. Presenter Approach - Advisor presents on a projector in front of the class
5. Other
COURSE
YYC-You and Your Career
GAJ-Getting a Job
SIW-Success in Work
Complete this grid with your team, and prioritize the programs to get started.
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