IMPORTANT INFORMATION
In order to put in a request to update the Caller ID (LIDB) record for your phone number(s) we will need the following
information filled out. A one time charge of $5.00 per number will be charged to your account.
SECTION 1 - CUSTOMER INFORMATION
Entity Name: (Must be 15 Characters or less):
INSTRUCTIONS TO COMPLETE SECTION 2
Please list the individual numbers that you with to update the Caller ID (LIDB) records for with the above name.
SECTION 2 – DETAILS OF PHONE NUMBERS TO BE TRANSFERRED
Individual Telephone Number(s)
(Numbers 1 - 5)
Individual Telephone Number(s)
(Numbers 6- 10)
Individual Telephone Number(s)
(Numbers 11 - 15)
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SECTION 3 - CUSTOMER ACCEPTANCE AND AUTHORIZATION
By signing below I explicitly authorize and request Sangoma or its designated agent to update the Caller ID Name (LIDB
Record) associated with the above numbers. I acknowledge that Sangoma cannot guarantee that all carriers will honor the
updated Name we set. The reason for this is because each number you call, it is up to that phone number carrier to update
their LIDB for the most accurate and updated information.
Print Name: Signature:
Title: Date:
LIDB UPDATE REQUEST
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