Descriptions of Job Categories
Executive/Senior Level Officials and Managers
Individuals who plan, direct and formulate policies, set strategy and provide the overall direction of enterprises/
organizations for the development and delivery of products or services, within the parameters approved by boards
of directors or other governing bodies. Residing in the highest levels of organizations, these executives plan, direct
or coordinate activities with the support of subordinate executives and staff managers. They include, in larger
organizations, those individuals within two reporting levels of the CEO. Examples of these kinds of managers are:
chief executive officers, chief operating officers, chief financial officers, line of functional areas or operating
groups, chief information officers, chief human resources officers, chief marketing officers, chief legal officers,
management directors and managing partners.
First/Mid Level Officials and Managers
Individuals who serve as managers, other than those who serve as Executive/ Senior Level Officials and Managers,
including those who oversee and direct the delivery of products, services or functions at group, regional or
divisional levels of organizations. These managers receive directions from the Executive/Senior Level management
and typically lead major business units. They implement policies, programs and directives of executive/senior
management through subordinate managers and within the parameters set by Executive/Senior Level management.
Examples of these Kinds of managers are: vice presidents and directors, Group, regional or divisional controllers;
treasurers; human Resources, information systems, marketing, and operations managers. The First/Mid Level
Officials and Managers sub- Category also includes those who report directly to middle managers. These
individuals serve at functional, line of business segment or branch levels and are responsible for directing and
executing the day-to-day operational objectives of officials and managers to subordinate personnel and, in some
instances, directly supervising the activities of exempt and non-exempt personnel. Examples of these kinds of
managers are: first-line managers; team managers; unit managers; operations and production managers; branch
managers; administrative services managers; purchasing and transportation managers; storage and distribution
managers; call center or customer service managers; technical support managers; and brand or product managers.
Professionals
Most jobs in this category require bachelor and graduate degrees, and/or professional certification. In some
instances, comparable experience may establish a persons qualifications. Examples of these kinds of positions
include: accountants and auditors; airplane pilots and flight engineers; architects; artists; chemists; computer
programmers; designers; dieticians; editors; engineers; lawyers; librarians; mathematical scientists; natural
scientists; registered nurses; physical scientists; physicians and surgeons; social scientists; teachers; and surveyors.
Technicians
Jobs in this category include activities that require applied scientific skills, usually obtained by post secondary
education of varying lengths, depending on the particular occupation, recognizing that in some instances additional
training, certification, or comparable experience is required. Examples of these types of positions include: drafters;
emergency medical technicians; chemical technicians; and broadcast and sound engineering technicians.
Sales Workers
These jobs include non-managerial activities that wholly and primarily involve direct sales. Examples of these types
of positions include: advertising sales agents; insurance sales agents; real estate brokers and sales agents; wholesale
sales representatives; securities, commodities, and financial services sales agents; telemarketers; demonstrators;
retail salespersons; counter and rental clerks; and cashiers.