CSN Call Center Inbound/Oubound Call Campaign Request Form
CSN CALL CENTER
INBOUND/OUTBOUND CALL CAMPAIGN REQUEST FORM
PLEASE NOTE
*Once this form is completed, please email it to CSNCallCenter@csn.edu with “Call Campaign Request” in the subject line.
*All call campaign requests must be submitted at least 14 days prior to the requested start date to allow adequate staffi
ng.
E
xceptions may be made on a case by case basis
*Due to the call campaign request volume, all requests will be approved based on Call Center availability
.
Today’s Date: Campaign Title:
Name:
Department:
Effective Start Date(s) for
Request:
Effective End Date(s) for
Request:
Type of Request:
Call Type:
Inbound Calls
Robo Calls Other
Number of Students
Outbound Calls
Number of Students:
Live Script Attached
Msg. Script Attached
3-Party Script Atta
ched
T
racking Spread
sheet
p
r
ovided Y N
Camp
aign Days:
M
T W TH
F
Important Notes:
Signature of Requestor: Date:
For CSN Call Center Use Only:
Signature ____________________________________________ Date: ______________
Approved with conditions:
Approved:
Signature________________________________ Date: ______________
Signature________________________________________ Date: ______________
Denied request:
Comments:
Postliminary Call Campaign Results:
(Return results below within 14 days after Campaign Completion.)
Calls Outbound:
Calls Missed:
Calls Received:
Amount of Student's took action:
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