2020 Lutron Commercial Wireless Partner
Account Agreement
Why the program was created
The CWP program is designed to make the design/build process for commercial projects easier and
more streamlined for Lutron’s key commercial contractors and energy service companies, by offering
benefits for their hard work.
This program revolves around Lutron’s Vive Wireless system, enabling simple, reliable, code-compliant
solutions for your lighting control projects.
CWP program benefits
Listing on Lutron “Commercial Wireless Partner” web page, lutron.com/cwp
Note: Please see Lutron’s Commercial Wireless Partner (CWP) Program Page Listing Policy at
lutron.com/cwpprogrampolicy
Preferred access to Beta products and software with contractor commitment to give required, timely feedback
5-year warranty on all Vive parts when registered through the app
$200 bonus per Vive Wireless hub when any Vive hub is programmed in the app by the firm using a
company email address
CWP branded gear and apparel, as well as the opportunity to use CWP logos as a point of differentiation
Access to Lutron marketing materials that help you generate more business
Tools to help make job estimating and design more timely
Annual requirements of a CWP
Register at least (12 Vive hubs via the app ONLY) using a company email address and complete the
customer “hand-off” upon startup. The hand-off allows a survey to be conducted with end users to gather
feedback on Vive and our CWPs
Use Designer+ for Vive for lighting control designs a minimum of 12 times per year
Attend a new-and-improved Expert Controls Training or be trained and certified by our QTS (Quality, Training,
and Service) team on Vive and Designer+ for Vive (required for all personnel who receive a myLutron account);
recertification required every 2 years
Provide a Vive “dedicated” resources to sell, design, and project manage your wireless projects
(Note: All “dedicated” resources must attend 1 Expert Controls Training or be trained on Vive and
Designer+ for Vive)
Continue to purchase from your preferred distributor
CWP account commitments to Lutron
Maintain a high level of customer satisfaction on all Lutron installations and provide superior service
Maintain active engagement with Lutron by meeting program minimums
Maintain qualified trained staff for Lutron products your organization sells and services
Use best efforts to utilize Lutron products/systems in your wireless lighting and shade control installations
CWP program terms and conditions
The Lutron Commercial Wireless Partner program is offered to current, authorized commercial contracting and
energy service firms in good standing (“CWP”) with Lutron Electronics Co., Inc. (“Lutron”)
The CWP is required to designate a single administrator to whom Lutron will send all communications
regarding the CWP program
The CWP is required to follow and adhere to all Lutron terms, conditions, and sales policies
(lutron.com/salespolicies) and maintain all local and state licensing requirements
CWP sales personnel may not assign or transfer bonus fund payment obligations to another person
The CWP is required to report the actual proof of job within 30 days of completion though the CWP’s
designated administrator to Lutron; Proof of job not reported within the 30-day period will not be eligible
for bonus
Bonuses shall accrue in 2 periods annually from January 1 to June 30 and from July 1 to December 31;
Bonuses will begin accruing the day the application is completed in full, and payment shall be made by direct
deposit from Lutron to CWP within 15 days of the end of the accrual period
The CWP must submit a W-9 where applicable (U.S. only), Vendor ACH/Direct Deposit Authorization, Supplier
Master Set-Up, Sales Operations Account Set-Up, and Contact Email Address forms prior to authorization in
the CWP program
Lutron may modify these terms and conditions or cancel the CWP program at any time without further notice
For any program related questions please email cwp@lutron.com.
2020 Lutron Commercial Wireless Partner
Account Agreement
Lutron Electronics Co., Inc.
Signature: ___________________________________________________________________________________________
CWP Firm
Company: ___________________________________________________________________________________________
Name: ______________________________________________________________________________________________
Signature: ___________________________________________________________________________________________
Title: ________________________________________________________________________________________________
Date: _______________________________________________________________________________________________
© 02/2020 Lutron Electronics Co., Inc. | P/N 368-5615 REV B
Rep Agency: _________________________________________________________________________________________
Email Domains/Suffixes: _______________________________________________________________________________
Name of rep agency & rep agent that contacted you about the CWP program
Provide all email domain names & suffixes your company may use in Vive hub start-ups
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